The modern way to support customers

Manage Support Tickets with Lightning Speed

Jalpi Desk is a streamlined, beautiful, and highly efficient support platform designed to help you organize conversations, enforce SLAs, and delight your customers.

No credit card required • Setup in 3 minutes

Everything you need to scale

Powerful features built right into the core, keeping your team focused on what matters most.

Shared Inbox

Unify all your customer communications into a single, collaborative workspace designed for speed and clarity.

Smart SLAs

Never miss a deadline. Set strict response policies and escalate tickets automatically before a breach occurs.

Visual Analytics

Measure your team's performance instantly with beautiful, built-in dashboards and real-time trends.

Automated Tagging

Organize tickets automatically based on keywords and content, ensuring they reach the right agent instantly.

White-label Branding

Customize the portal to perfectly match your brand's unique identity, colors, and logos.

Agent Collaboration

Leave internal notes, tag teammates, and collaborate seamlessly without the customer ever seeing.

Simple, transparent pricing.

Start managing your customer support without risk. Only pay when you scale your volume.

  • Unlimited Agents
  • All essential features included
  • World-class reliability
Create Free Account

Pay As You Go

For companies built to scale

Free / 100 tickets

Zero base cost per month

  • First 100 tickets every month are completely free
  • ₹1 ($0.20) per additional ticket processed thereafter
  • Post-paid monthly invoicing based on actual usage
  • No hidden fees or onboarding costs